03 · Screen flows people actually finish

Article lesson 25m 1 min read

Multi-screen wizards, conditional visibility, and the difference between a form users complete and one they abandon.

One question per screen beats ten

Users abandon walls of fields. Short screens with visibility rules feel like a conversation — completion rates prove it.

Validate early, fail kindly

Validate on the screen where the answer lives, not three screens later. An error message should say what to do next, not what went wrong internally.

Practice in your org

  • Open your Developer Edition org and follow along step by step
  • Change one thing at a time and note what happens
  • When something breaks, read the error before searching for it