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Swarnil Singhai Swarnil Singhai Salesforce · CRM Analytics · on the way to GTM Engineer · Bangalore, India

Hi, I'm Swarnil. I learn Salesforce, GTM and AI in public — so you don't have to learn it alone.

Seven-plus years in IT, four on the platform, most of them building dashboards for sales teams I did not fully understand. This site is me closing that gap — the CRM, the revenue process underneath it and the AI layer on top — one written-down lesson at a time.

Walk the trail Why this exists
Two minutes on why this exists
3 Courses 15 Training sections 6 Videos 10 Articles Free Forever
The schedule

When I go live, publish and send

A weekly letter, a video most weeks, live sessions on YouTube — the dates below are the real last ones, not a promise.

Subscribe on YouTube Full schedule
Last issue The Weekly Namaste #04 — Agents, honestly Last video Set up an Agentforce agent, end to end Last article Your sandbox strategy is why deploys hurt Last lesson Conga CPQ - Fundamentals
Why this exists

The goal, the motive, and the plan

I went looking for a proper, step-by-step way to learn go-to-market and found it scattered across a hundred places. So I started writing the one I wanted — in public, while I learn it myself.

Who makes this, and why it is free.

The short version

Namaste Salesforce is a hands-on Salesforce learning platform built and written by Swarnil Singhai — 7+ years in IT, learning in public, building first and sharing how.

The longer version

The best way to learn this platform is to build on it from day one. Every course, module and video here follows that rule: you leave each one having changed something real in your own org.

AI will come. Selling, and doing business, will never stop — it will only change shape.

So the only durable skill is being able to solve a business problem in any era. That is what this whole site is practice for.
The journey

From graduate to Salesforce GTM engineer

Start your own chapter
  1. B.E. Computer Science LNCT Bhopal (RGPV). Graduated with the will to learn anything and not much else.
  2. Accenture Salesforce Engineer — CRM Analytics for trade promotion and telecom, Sales Cloud reporting, mentoring juniors on CRMA.
  3. Cognizant CRM Analytics Consultant — enterprise dashboards redesigned for performance and UX.
  4. Twilio Salesforce GTM Engineer — CRM Analytics owner for Sales Ops: pipeline, funnel, forecast, CPQ. Where GTM started to make sense.
  5. Education First Salesforce Engineer, Budapest — migrating reporting from Qlik to CRM Analytics, and writing it all down here.
The stack

Not just Salesforce

A CRM on its own closes nothing. What I'm working through is the go-to-market system around it — and the AI layer quietly eating the manual parts.

  • Salesforce Data model, automation, security, deployment.
  • CRM Analytics Where I started — datasets, dashboards, metrics.
  • GTM process ToFu, routing, CPQ, quote-to-cash, retention.
  • n8n The glue between systems that never talk.
  • Clay & 6sense Enrichment and intent — a list becomes a pipeline.
  • The AI layer Agents doing the work that used to be clicking.
  • Free, forever The lessons are the product. Membership never gates the path.
  • Built before it's written Everything here ran in a real org first — mistakes included.
  • Honest, even when it's "don't" Wrong tool, wrong answer — the lesson says so. Changelog

Follow along

One email a week — what got built, what broke, what to try next.

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