Salesforce — Zero to Hero
Go from total beginner to job-ready Salesforce professional — the platform, admin basics, automation, and your first steps into development.
Instructor
Swarnil Singhai
About this course
From complete beginner to job-ready
Salesforce runs sales, service, and marketing for a huge share of the world's companies, and the skills to configure it are in constant demand. This course assumes zero prior experience. You'll start by understanding what the platform actually is, why companies pick it, and how the ecosystem of admins, developers, consultants, and architects fits together. From there we get hands-on inside a free Developer org.
You'll learn to navigate Lightning Experience, work with objects, records, and fields, and understand how relationships tie your data together. We'll build your first report and dashboard so you can see business value immediately, then automate a real process with Flow without writing any code. By the end you'll have a working mental model of the platform and a clear map of where to specialise next.
Who it's for: career changers, students, business users, and anyone curious about a Salesforce career. What you'll leave with: a live Developer org, comfort navigating the app, your first automation, and a plan for the Admin, Developer, or Architect track. Every lesson is short, practical, and built on the same example org so the concepts compound.
Course curriculum
What is Salesforce & the Ecosystem
A plain-English tour of what Salesforce is, the products that make up the platform, and the roles in its ecosystem.
Video
· Swarnil Singhai
2
Editions, Orgs & Signing Up for a Dev Org
Understand orgs and editions, then sign up for a free Developer Edition org you will use for the rest of the course.
Article
· Swarnil Singhai
3
Navigating Lightning Experience
Find your way around Lightning Experience: the App Launcher, tabs, list views, record pages, and global search.
Video
· Swarnil Singhai
4
Objects, Records, Fields & Relationships
The heart of the data model: objects as tables, records as rows, fields as columns, and the relationships that connect them.
Article
· Swarnil Singhai
5
Reports & Dashboards Basics
Turn raw records into insight: report types, filters, groupings, chart types, and assembling a dashboard.
Video
· Swarnil Singhai
6
Your First Automation with Flow
Build your first no-code automation with Flow: triggers, elements, variables, and a simple record-triggered flow.
Article
· Swarnil Singhai
7
Where to Go Next: Admin, Dev, Architect
Map the Salesforce career paths — Admin, Developer, Architect and more — with certifications and a concrete next step.
Article
· Swarnil Singhai