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Training section

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Salesforce from absolute zero — what it is, who uses it, and the words everyone assumes you know.

Start this section 4 lessons

What's in this section

4 lessons
  1. 1 What is Salesforce, really? Before any clicking, get the map: Salesforce is a CRM platform — a shared database of customers wrapped in tools to work with them. Free 1 min
  2. 2 A tour of the Salesforce ecosystem Clouds, editions, AppExchange and Trailhead — a five-minute flyover so the names stop being noise. Free 1 min
  3. 3 Hands-on: claim a free Trailhead Playground Your own real Salesforce org, free forever, in about two minutes. This is where every later exercise happens. Free 1 min
  4. 4 Knowledge check: core concepts Four quick questions on CRM, clouds and editions. Members only. Members
Next section Set Up Your Org
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