Set up an Agentforce agent, end to end

Topic, instructions, actions, guardrails, test, deploy — a working service agent grounded on a real knowledge base, in one sitting.

What you will see

The whole builder flow with nothing skipped: writing instructions that actually constrain, wiring a flow action, and the test bench catching a hallucination before customers do.

Mentioned in this video

The Agentforce action design rubric from the prompts collection — we score this agent's action against it on screen.