About this course
From your first login to an org you actually understand. No prior Salesforce experience needed — just a free Developer Edition.
What this course covers
The data model, users and permissions, page layouts, and reports — the four things every admin touches every week. Each lesson ends with you having changed something real in your own org.
Who it is for
Career changers, junior admins, and developers who inherited an org. If you can fill in a spreadsheet, you can finish this course.
Curriculum
- 01 · What is a Salesforce org? Instance, org, environment — the words everyone uses and nobody defines. Fifteen minutes to a mental model that sticks. 15m
- 02 · Objects, fields and records The spreadsheet analogy that gets you started, and where it breaks down. 20m
- 03 · Users, profiles and permission sets Watch a new user go from created to correctly permissioned — the modern way, with one baseline profile and permission sets on top. 25m
- 04 · Page layouts and Lightning record pages Two systems control what a record looks like, and they overlap just enough to confuse everyone. 20m
- 05 · Reports and dashboards for humans From a blank report to a dashboard your manager actually opens — report types, filters, and the three charts that cover most questions. 30m
- 06 · Check your understanding: admin foundations Ten scenarios from real orgs. For each: what would you change, and what would you refuse to change? 10m